ViaAnabel is devoted to respect and maintain the privacy of its users.
from our users, who include users of ViaAnabel services (as is stated in the Terms of Service), visitors of the website (viaanabel.al and viaanabel.com) and
sellers (who are subject of Contract of Sale).
Please read this document thoroughly to understand better how is our policy regarding your personal information. By using the ViaAnabel
any terms and conditions, you cannot proceed using the services of ViaAnabel or visiting the website.
WHICH PERSONAL DATA DO WE COLLECT?
We collect the personal data of all our ViaAnabel users (including our webapage visitors), which may contain name, telephone number, email address and information regarding the payment. We may ask you to give personal information to interact or to register in the website. We ask from you to register to be able to use the services of ViaAnabel. If you participate in polls, competitions or giveaways, we may gather extra personal information about you in connection to your response.
Emphasize on the fact that ViaAnabel does not collect any Credit Card data or PayPal account data. The users must place this information any time they order online and want to pay with a Credit Card or PayPal. There is no need to provide any financial information (Credit Card, PayPal, etc) when paying with Cash, Western Union, Moneygram, or Bank Transfer.
USE OF THE COLLECTED PERSONAL DATA
We use the collected personal information to provide information, products and services you look for and that we believe that may be interest to you. We use the collected personal information to register our users, to proceed with the articles' orders (including membership registration), to communicate with you, to offer services, offers and additional updates as well as to administrate our page conform the laws in power. Only the authorised staff of ViaAnabel may access the personal information of our users and only in the moments that the information is required to operate the Costumer Services.
The personal datas are saved in cloud serves equipped with the highest security standards in the industry. Also, the communication in the website is encripted by a SSL certificate, which protects your data in case you send personal informationa and make payments with Credit Card or PayPal.
COMMUNICATION WITH YOU
We can communicate with you about subjects we think may be interest to you, through newsletters, e-mails notifications related to discounts or possible offers. Occasionally, we may send automatic e-mails that are connected to the service, such as a welcoming email when you register for the first time in our website. If you give personal information when you communicate with us (in person, by phone or email), this information will be shared with a represantive of Costumer Service, employees or experts that will help in answering or solving your problem. This information will be used only for the purposes mentioned above.
COMPETITION AND LOTTERY
If you participate in a competition or lottery by Via Anabel and/or one of our partners, we may contact you regarding the special competition or lottery, by including here and the updation of your status, administration of the promotion or notifying you that the promotion has elapsed.
DISTRIBUTION OF PERSOAL DATATHIRD PARTIES
We can share personal information in accordance with a request made from law executives or based in a legal process or regulator, or if it is requested by law, or by our judgmenent, to protect our rights, property or interests, including execution of this Policy or Terms of our Service. In case of we are obligated to legally reveal your personal information to a third party, we will make a reasonable attempt to notify you, excluding the circumstance when this would break the law or the order of the judge. In our descretion. we can also disclose the collected information to a third party if we believe that is reasonable and necessary to investigate or prevent damage, fraud, abuse or illegal behaviour.
YOUR PRIVACY POSSIBILITIESUPDATES OF YOUR INFORMATION
UNSUBSCRIBING FROM NOTIFICATIONS
The users, who do not want to get updates, notifications or offers and promotions, can decide on not recieving these communications. For this, you may contact us directly or you can unsubscribe from our email list.
ADDITIONAL INFORMATIONTHIRD PARTIES WEBPAGES
ACCESS FROM CHILDREN OR MINORS
Our website is not directed to children under age of 13 and our Terms of Service prohibits minors to use the website or our services. We do not collect intentionally any information from children under age of 13.
We take measures to preserve the collected information from our users, using physical, technical and adminstrative safety measures. ViaAnabel trains its employees in the security and privacy practices. Nevertheless, protection of imformation cannot be fully guranteed regardless of precautions, therefore you should be cautious whenever giving personal information in internet, electronically or differently.
HOW TO CONTACT US
28 July 2016